FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What is mineral water?
Mineral water is naturally sourced water containing essential minerals such as calcium and magnesium. It is bottled at the source without alteration and must meet rigorous certifications to be officially classified as mineral water.
Why do you protect the source and land from where you source eauYES?
We protect our land to preserve the purity of our water source, safeguard natural ecosystems, and ensure the long-term sustainability of our mineral water. Responsible stewardship is essential to maintaining the quality and integrity of what we fill into the can.
Is anything added to your water?
We keep our mineral water itself pure — nothing is added or removed. All we do is add bubbles and natural flavours for a refreshing twist, always respecting the integrity of the water.
What is citric acid, and do you use it?
Citric acid found in drinks today is industrially produced by fermenting mold (aspergillus niger). It’s often used to mimic tartness and act as a preservative to extend shelf life. At eauYES, we refuse to compromise: we do not use citric acid or any synthetic additives. Our water and flavours are kept pure, clean, and true to nature — exactly as they should be.
Does eauYES contain sugar or sweeteners?
No. eauYES is completely free from added sugars and artificial sweeteners. Our focus is on pure, naturally refreshing hydration — nothing unnecessary, nothing hidden. No sugar, no calories, no sweetener.
Is eauYES gluten-free and suitable for a vegetarian diet?
Yes. eauYES is naturally gluten-free and 100% suitable for a vegetarian (and vegan) diet. We believe in keeping our water and flavours clean, simple, and inclusive for everyone.
What is the shelf life of eauYES?
Our mineral water stays fresh for up to 18 months when stored in a cool, dry place, thanks to careful bottling at the source without unnecessary preservatives.
Is your packaging recyclable?
Yes. All eauYES packaging is 100% recyclable. Sustainability is a core part of how we protect both our water sources and the planet.
Is eauYES safe for children and pregnant women?
Yes. Our mineral water is naturally pure, free from additives, and safe for all ages, including children and pregnant women. As always, if you have specific health concerns, we recommend consulting a healthcare.
Does eauYES support any charities?
Yes. We donate 1p from every can sold to YoungMinds, a leading UK charity supporting young people’s mental health. Through Work for Good, we’re proud to give back — because we believe a healthy body and a healthy mind go hand in hand.
Is eauYES carbon neutral?
Yes. eauYES is proud to be certified Carbon Neutral in Britain. We measure, reduce, and offset our carbon footprint to protect the environment and preserve the UK woodlands.